Most companies in the United States publish a vision or mission statement. These companies also typical undergo some form of annual planning process. Many organizations miss the next step and don't translating the resultant strategic imperatives into clear, simple metrics aligned to the value chain. Even fewer have made these metrics appropriately visible and actionable at all levels.

Generally written from the 40,000-foot level, vision and mission statements are designed to foster agreement and build excitement within a team. When the vision and mission are translated into specific actions, however, the agreement wanes and conflict may arise. By working through this conflict with a structured, balanced tool, Allegro can provide your company with a network of clear, simple metrics; know as the Balanced Scorecard approach.

A Balanced Scorecard is a management system that aligns performance throughout an organization to achieve strategic goals. By measuring performance in four quadrants (Financial, Customer, Internal, and Learning), a balance of goals is achieved. The four quadrants are linked by cause and effect, to insure that a benefit in one quadrant does not adversely affect the others.

copyright 2003 Allegro Manufacturing Consultants, Inc.